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Domain name registrations are non-refundable and non-transferable. \r\n Because Rocksolidnet...
How can I upgrade my account?If you would like to upgrade your hosting plan, addon a product or just add more disk space,...
How do I cancel my account?To cancel your account, please open a ticket by emailing billing@rocksolidnet.com. Please provide...
How do I change my Help Desk password?To your Help Desk password on file with us, please follow the directions below. 1. Go to the...
How do I manually pay for an invoice?In general, all invoices are emailed to you 30 days prior to your billing due date, To pay for a...
How do I update my credit card on file?To update your credit card details on file with us, please follow the directions below. 1. Go to...
How do I update my personal details?To update your credit card details on file with us, please follow the directions below. 1. Go to...
How do I view my current or existing invoices?In general, all invoices are emailed to you 30 days prior to your billing due date, To view a...
How long will it take for you to setup my new account?The time it takes for your account to be provisioned depends on the type order. Generally, all...
What forms of payment does Rocksolidnet accept?Rocksolidnet accepts a variety of payment methods including Visa, MasterCard, American Express,...
What is your PayPal address?Our Paypal address is paypal@rocksolidnet.com. We recommend you login to the help desk to pay via...
